If you’ve been a victim of cyber romance fraud in Brazil, it’s important to report the incident to the appropriate authorities to seek assistance and help prevent further scams. Here are the steps you can take:
1. SaferNet Brasil
SaferNet Brazil is a non-governmental organisation dedicated to combating cybercrimes and protecting human rights online in Brazil. They operate the National Center for Reporting Cybercrimes, where you can anonymously report incidents like romance scams.
- Report Online: Visit the SaferNet Brasil reporting page to file a report anonymously.
2. Econsumer.gov
For international scams or those involving foreign entities, Brazilian consumers can utilise Econsumer.gov, an international platform for reporting cross-border consumer issues. This platform allows you to file complaints in Portuguese and provides guidance on additional measures to resolve your problem.
- File a Complaint: Access the platform through the Econsumer.gov website.
3. Local Police Authorities
It’s advisable to report the scam to local law enforcement to ensure the incident is officially documented. You can file a police report, known as a “Boletim de Ocorrência,” at your nearest police station. Some states offer online reporting for specific crimes; for instance, in São Paulo, certain incidents can be reported online through the Secretaria da Segurança Pública.
4. Specialized Police Departments
Certain states in Brazil have specialized police departments that handle cybercrimes and consumer-related fraud. For example, São Paulo’s Police Department for Citizenship Protection (DPPC) addresses various crimes, including those targeting consumers.
- São Paulo DPPC: Av. São João, 1.247 – Centro, São Paulo / SP. Phone: (11) 3337-0155 / (11) 3338-0155.
By reporting the incident to these organisations, you contribute to broader efforts against cybercrime and can access support services to address the impact of the fraud.
Key notes
- Contact your bank as a priority
- Report to law enforcement or cyber helplines
- Get safe from further fraud
Re-victimisation is high with this fraud. Please get safe.
Be wary of organisations or individuals offering assistance for a fee. The Royal Malaysia Police has advised that such entities may not act in the best interest of victims, and there’s no guarantee of recovering lost funds through their services.
Remember, you’re not alone, and support is available to help you through this difficult time.