If you’ve become a victim to a romance scam in Taiwan, it’s crucial to report the incident to the appropriate authorities to seek assistance and help prevent further occurrences. Here are the steps you can take:
1. 165 Anti-Fraud and Internet Scam Hotline
The 165 Anti-Fraud and Internet Scam Operation Group serves as Taiwan’s national reporting centre for fraud and internet scams. They provide a central point of contact for information about fraud and financially motivated internet scams. The service is managed by the Criminal Investigation Bureau, ensuring that your reports reach the appropriate authorities.
- Hotline: Dial 165
- Online Reporting: Access the 165 Anti-Fraud and Internet Scam Online Reporting Service
2. National Police Agency (NPA), Ministry of the Interior
The NPA oversees law enforcement in Taiwan and can assist with cases of fraud. For immediate assistance, you can contact them through their hotline.
- Hotline: Dial 110
- Website: Visit the National Police Agency
3. Consumer Protection Committee (CPC), Executive Yuan
If the scam involves consumer rights violations, such as fraudulent sales tactics, you can file a complaint with the CPC.
- Online Complaint: Visit the Consumer Protection Committee’s Complaint Filing Page
4. National Communications Commission (NCC)
For scams involving telecommunications or broadcasting services, the NCC can provide assistance.
- Hotline: Dial 0800-177177 (Toll-Free) or +886-2-4128177 (Mobile)
- Website: Visit the National Communications Commission
5. Whoscall Application
To proactively protect yourself from potential scams, consider using the Whoscall app. Developed by Gogolook Co., Ltd., Whoscall offers caller identification services, helping users identify unknown callers, detect scam numbers, and filter spam text messages.
- Website: Learn more about Whoscall
When reporting a scam, gather all relevant evidence, such as communication records and transaction details, to support the investigation.
Remember, you’re not alone, and these organisations are here to provide the necessary support and assistance.
Promptly reporting the incident to these authorities and organisations, you not only increase the chances of mitigating your losses but also contribute to the broader fight against fraud in Taiwan.
Key notes
- Contact your bank as a priority
- Report to law enforcement or cyber helplines
- Get safe from further fraud
Re-victimisation is high with this fraud. Please get safe.
Be wary of organisations or individuals offering assistance for a fee. Police has advised that such entities may not act in the best interest of victims, and there’s no guarantee of recovering lost funds through their services.
Remember, you’re not alone, and support is available to help you through this difficult time.